PRIVACY POLICY
Last Updated: 1st July 2026
1. Introduction
This Privacy Policy explains how Kombucherie Pvt Ltd (“Dad's Hack", "we", "our", or "us") collects, uses, stores, processes, and protects your personal data when you visit our website, purchase our products, contact us, or otherwise interact with us.
We are committed to protecting your privacy and handling your personal data responsibly and in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Data Fiduciary Information
Legal Entity Name: Kombucherie Pvt Ltd
Registered Address: 76/6B, Mookambika Farms, Kodigehalli Village, Vidyaranyapura, Bengaluru, Bengaluru Urban, Karnataka, 560097
Customer Support Email: care@kombucherie.com
Customer Support Phone: +91 9902307987
Website: www.dadshack.in
3. Personal Data We Collect
We may collect the following categories of personal data:
A. Information You Provide
• Full name
• Email address
• Mobile number
• Shipping address
• Billing address
• Order details
• Customer support communications
• Product reviews and feedback
B. Payment Information
Payments are processed through secure third-party payment providers.
We do not store complete debit card, credit card, UPI PIN, CVV, or banking credentials on our systems.
C. Information Collected Automatically
When you use our website, we may automatically collect:
• IP address
• Device information
• Browser type
• Operating system
• Website usage data
• Pages visited
• Referring URLs
• Cookie identifiers
4. Purpose of Processing Personal Data
We process your personal data only for lawful purposes, including:
Order Fulfillment
• Processing orders
• Delivering products
• Sending order updates
• Managing returns and refunds
Customer Support
• Responding to queries
• Resolving complaints
• Providing assistance
Website Operations
• Improving website functionality
• Analytics and performance monitoring
• Security and fraud prevention
Marketing Communications
With your consent, we may send:
• Promotional emails
• Product updates
• Offers and campaigns
You may opt out at any time.
Legal Compliance
• Compliance with tax laws
• Regulatory obligations
• Law enforcement requests where legally required
5. Legal Basis and Consent
By voluntarily providing your personal data, placing an order, creating an account, subscribing to marketing communications, or otherwise interacting with us, you consent to the processing of your personal data for the purposes described in this Privacy Policy.
Where consent is required, you may withdraw it at any time.
Withdrawal of consent will not affect processing already carried out before such withdrawal.
6. Sharing of Personal Data
We do not sell personal data.
We may share personal data with:
Service Providers
• Payment processors
• Logistics partners
• Technology providers
• Website hosting providers
• Analytics providers
• Customer support platforms
Government Authorities
Where required by law, regulation, court order, or lawful governmental request.
Business Transfers
In connection with mergers, acquisitions, restructuring, or sale of assets.
All third parties are required to use personal data only for legitimate business purposes and with appropriate safeguards.
7. Data Retention
We retain personal data only for as long as necessary to:
• Fulfil orders
• Provide services
• Resolve disputes
• Meet legal obligations
• Maintain business records
When personal data is no longer required, it will be deleted, anonymized, or securely disposed of.
8. Your Rights
Subject to applicable law, you may:
• Request access to your personal data
• Request correction of inaccurate information
• Request updating of incomplete information
• Request deletion of personal data where legally permissible
• Withdraw consent previously provided
• Seek information regarding processing activities
• Submit grievances regarding handling of personal data
To exercise these rights, contact:
privacy@dadshack.in
We may verify your identity before responding.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Remember user preferences
• Improve website functionality
• Analyze website traffic
• Measure marketing effectiveness
You may disable cookies through your browser settings, although some website features may not function properly.
10. Security Measures
We implement reasonable technical and organizational safeguards to protect personal data, including:
• Secure hosting environments
• Access controls
• Encryption where appropriate
• Monitoring against unauthorized access
While we strive to protect your information, no system can guarantee absolute security.
11. Children's Privacy
Our products and services are not directed toward children.
If we become aware that personal data of a child has been collected in violation of applicable law, we will take appropriate steps to delete such information.
12. International Data Transfers
Some service providers may process data outside India.
Where such transfers occur, we will take reasonable steps to ensure appropriate safeguards and compliance with applicable law.
13. Grievance Officer
For concerns relating to personal data, privacy, or complaints, please contact:
Grievance Officer
Name: Zeshan Rahaman
Email: care@kombucherie.com
We aim to acknowledge complaints within 48 hours and resolve them within 30 days.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website with the revised "Last Updated" date.
Kombucherie Pvt Ltd
(RE: Privacy Compliance Officer)
76/6B, Mookambika Farms 5th Main, 1st Cross, Vidyanarayanapura, Desh Bandhu Nagar, Kodigehalli, Bengaluru, Karnataka 560097, India
